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| Do
I need a Merchant Account to have an online
store? |
| You
do not need a merchant account to have
an online store. The ecommerce package
we offer you is fully interfaced with
Pay Pal and over a dozen other payment
options.
If
you wish to accept credit cards you need
a merchant account. It is a good idea
to accept credit cards since 85% of all
online purchases are made with CC's! The
ecommerce package we offer you is compatible
with all of the major and reputable merchant
account providers. The ecommerce package
we offer you can provide you with your
own merchant account. Click
here for more info.
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| Who
hosts my store? |
| The
ecommerce package we offer you offers
extremely reliable e-commerce hosting
services. If hosted with The ecommerce
package we offer you, your store will
be hosted on one of our dedicated E-Commerce
Hosting servers.
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| How
long does it take to setup my store?
|
| The
ecommerce package we offer you setup depends
on the number of products you feature
in your store and the complexity of your
product line. Some of our clients have
only a handful of products while others
feature over 30,000. It will take approximately
one hour to add a few products to the
system and to familiarize yourself with
the shopping cart program. General product
entry will take approximately one minute
per product.
If
you have many products take advantage
of our product upload offer. We are happy
to upload your products into the ecommerce
package we offer you for a charge of $300-$1500.
If you know how to use Microsoft Excel,
we have a spreadsheet you may fill out
and we will import your product line into
the system.
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| How
will Internet Shoppers find my store? |
| You
must have plans to market your site if
you plan on generating online sales!
Search
engine submittal, pay-per-click search
engines, newsgroups and newsletters are
all a part of the mix with successful
e-business.
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Do I need to know HTML
to create my Store? |
| HTML knowledge is
not required to use the Ecommerce system.
You do not need to understand HTML or
other programming languages to build or
maintain your store. If you understand
these languages and programs, HTML and
Flash can be used effectively within the
admin control panel to enhance the "look
and feel".
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How do I setup my Web
Store? |
| After purchasing
the software, you will receive an e-mail
detailing how to begin building your online
store. You will also be provided an Ecommerce
online manual that will explain each feature
in detail. The email also provides our
toll free support line and email addresses
to support.
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How flexible is Ecommerce?
Can it be used with an existing web site?
|
| Ecommerce
can be seamlessly integrated into an existing
web site. Adding e-commerce to an existing
site has never been easier.
Ecommerce
is web based, you may control your site
from any computer connected to the Internet.
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| Can
the Ecommerce system be used as a standalone
web site? |
| Ecommerce is incredibly
effective when used as a stand-alone site.
Ecommerce contains a custom page creator
that allows users to add custom information
pages to your Ecommerce store.
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|
Do I need any other
tools to get started? |
| The Ecommerce is
self-contained and is controlled by you
from a web-based control panel. You have
the ability to control your e-business
from any computer connected to the Internet.
There is nothing to install on your computer.
No plug-ins or downloads are necessary.
Ecommerce is compatible with Dreamweaver,
FrontPage, Flash and Adobe GoLive. These
applications are not required to use Ecommerce.
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|
Is there a limit to
the number of products I can sell with the
Ecommerce System? |
| There is no limit
to the number of products you can sell.
Some clients sell one product while others
sell more than 70,000.
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|
May I have my own domain
name? |
| Your
store belongs to you and will feature
your products exclusively. Your store
WILL be on your own domain www.yourdomain.com.
Your
store will NOT be an extension
of the IntLink.ca domain.
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How am I notified of
new orders? |
| For every order,
the Ecommerce system sends a "new order"
notification e-mail. From there, you may
log into your site and print order invoices.
Orders and customer information is data
based in your admin panel so you can search
for past orders by last name, order number,
e-mail address, and many other criteria.
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Does IntLink offer web
design services, logo creation, and custom
programming? |
| Yes,
IntLink maintains a professional design
staff to fulfill all web site design and
logo creation needs: click
here for more info.
IntLink
also has a custom programming staff of
4 who will build custom features unique
to your online business. E-mail
or call 866.545.5465 to discuss your web
design and programming needs.
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Can customers log into
the site to view the status of an order?
|
| Ecommerce
has a built in feature that allows customers
to log into your site to view the status
of an order.
With
the customer tracking feature your customers
can track packages via USPS, UPS and Canada
Post directly from your site. Your customers
may also log into your site from the order
confirmation e-mail sent by the Ecommerce
system.
This
feature enhances customer support.
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