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ecommerce Features

Features  
Requirments  
Support  
FAQ's  
     
CyberMerchant asp shopping cart software
 
 
Features Overview:
 
Set-Up
- Bulk upload products
- Import existing database
- Single or batch picture uploads
- No plug-ins / programming
- Web based administration
- Complete storefront system
- List unlimited products
- Toll free tech support
Search Engine Optimization
- Keywords in page titles
- Custom HTML sections
- Open Source ASP code
- Spider friendly URLs
- Index.html page optional
- Upload custom optimized HTML files
- Free SEO tips & tools
   
Inventory & Merchandising
- Related products and cross selling
- Display featured products
- Discount codes
- Inventory control
- Set quantity discounts
- Email items to a friend
Payment Options
- Accept real-time credit cards
- Authorize.net
- Verisign
- Linkpoint
- PayPal
- Many others (contact us)
- Offline credit card processing
- Accept payment in any currency
- Call in, phone orders, and P.O.
- Create your own payment options
   
Hosting
- Super-fast hosting
- Multiple OC3 connections
- 24x7 monitoring
- Browser based email
- POP 3 email
- CGI bin available
- Multiple power source backups
- Guaranteed 99.8% uptime
- Advanced security monitoring
Shipping & Tax

- Real Time Canada Post
- Real Time UPS
- Real Time USPS
- Tax calculation (state or county)
- Add handling charges
- Ship by price, weight or dimensions
- Full international shipping
- Supports downloadable goods
- Create tax & shipping options
- Offer free shipping

   
Reports
- Sales reports
- Product cost vs. sales price
- Search query reports
- Total sales by payment type
- Total shipping charges
- Best seller reports
- Sales by customer report
Database & System Requirments
- .ASP language
- Windows 2000,2003 servers
- IMAIL (browser and POP email)
- SQL database versions
- MS Access 97/2000
- No additional components needed
- Support for all SSL configurations
   
Customer Service
- All orders stored in your database
- Live order tracking
- Customers can view order history
- Automated confirmation emails
- Repeat customer recognition
- Discounts
- Newsletter management
Design
- Fully customizable design
- Customizable template provided
- Add shopping carts to existing sites
- Unlimited main / sub categories
- Browse by price, mfg, category
- Integrated store search
- Customizable product display
- Thumbnails and large image views
   
Return Customer Accomodation
- All customer's data is stored in database
- Customer profiles and order history
- Built-in newsletter engine
- Real-time order tracking for customers
- Discounts

 

Security
- Full HTTPS/SSL support
- Secure HTTPS/SSL administrative
  access
- Password-protected administrative
  access
- Encryption of Passwords and Credit Card numbers on the database

What's included with software?

  • Product Search Engine:
    CyberMerchant shopping cart provides an intelligent product search engine that targets a specific field in product database (i.e. sku search, product name search etc).

  • Customer Information Database :
    CyberMerchant shopping cart software allows to collect as much information about customers as needed to process a transaction. This is done through our registration form field setup.

  • Unlimited Tax Jurisdictions:
    CyberMerchant shopping cart software can work with an unlimited number of tax jurisdictions making it possible to charge different taxes based on customer geographic location.

  • Powerful Product Options:
    CyberMerchant shopping cart can work with an unlimited number of items. Each item can have an unlimited number of options. You also may have an unlimited number of select boxes, radio buttons, check boxes, text input fields and textarea.

  • Secure Payment Processing:
    Credit card numbers, bank account numbers, etc. will be securely transmitted from customers' browser to selected SSL provider.

  • Payment Processing Methods:
  • Call in Orders
  • Mail Orders:
    CyberMerchant shopping cart will display a form that can be printed.
  • COD (Cash on Delivery):
    Customers can pay for merchandise when it is delivered, instead of at the time of sale. A fee for COD orders can also be applied.


    2checkout compatible shopping cart Authorize.net Shopping Cart
  • PayPal:
    PayPal offers secure online payment services.
  • Shopping cart features.
    • Add items to shopping cart from multiple pages.
    • Continue shopping button goes to last page an item was added from.

  • Secure Online Credit Card Payments:
    Accept credit card payments in one of two ways:
    • Manual offline - credit card information is collected with purchase to be processed manually.
    • Online - Customers pay for products or services online at the time of purchase.
  • CyberMerchant integrates with:
    • Authorize.Net
    • 2Checkout
    • PayPal
    • other gateways.

  • Automatic Delivery of Electronic Products/Services:
    If you have electronic products (e-Books, Special Reports, Information, online Service) you can now deliver them automatically. You can sell anything from text documents, software, data, passwords, PDF documents or anything else that can be delivered over the Internet. Your business can become totally hands-off. You can focus on GETTING customers

  • Quantity discounts:
    Our shopping cart software enables your on-line store to offer Quantity discount breaks with ease. You may have an Unlimited number of discount breaks per product or group of products. Basket tracks similar products to offer across product Quantity discounts.

  • Shipping Modules:

    • Live UPS Online
      shipping:
      UPS Online , CyberMerchant software will communicate with UPS servers to provide your customers with accurate UPS charges by weight/zip code.


    • Live USPS Online
      shipping:
      USPS Online , CyberMerchant software will communicate with USPS servers to provide your customers with accurate USPS charges by weight/zip code.


    • Canada Post Online Shipping:

      Live Canada Post Online , CyberMerchant software will communicate with Canada Post servers to provide customers with accurate Canada Post shipping charges by weight/zip code.

    • Dynamic shipping calculation based on basket total:
      Charge for shipping based on a percentage of the basket total price, handling fee, carrier and method.
    • Shipping by flat rate:
      Charge a flat fee for each item on the basket.
    • Shipping by basket total price range:
      You may use a shipping chart that charges a flat rate depending on the total purchase. For example...up to $14.99-add $4.95, from $15 to $19.99-add $5.25, etc. Also, you may offer free shipping on all purchases over a certain price. This will also set the shipping cart to stop at a certain rate.
    • Enable/Disable Shipping:
      You may disable shipping module to sell service and non-shippable goods (e.g. memberships, downloads etc.).


  • Customer Account Management:
    • Collect customer information first name, last name, login, password, email etc.
    • Manage customer login, password, email billing and shipping information.
    • Allow returning customers to login and account data is automatically retrieved from a previous registration.
    • No need to refill-out the checkout form every time customer places an order as they are filled out automatically from a previous registration (If one of your customers returns to your web site to place another order, CyberMerchant software will recall customer's billing and shipping address by a simple username and password login).
    • Service will email username and password to your customer if they forgot them.
    • You may also view, add, delete, and update customer information.
    • With our user defined database fields, you may collect as much information about your customer as your heart desires. This is done through our registration form field setup.


  • Mailing/E-Mail List Management:
    Your shopping cart software also provides you with ability to build your "mailing list" from customer registrations.

  • Order Tracking:
    Our shopping cart software allows your customers to track their order status on-line 24 hours a day 7 days a week via web with a login and password.

  • Order Manager:
    It contains a suite of powerful tools to help keep you organized.
    • Manage New Orders (all new orders will be found).
    • Manage Open Orders (orders that are being processed).
    • Manage Completed Orders (orders that have shipped and are waiting for COD payment, check to clear, purchase order) this is a great place to leave them.
    • Print Picking Lists.
    • Print Packing Lists.
    • Invoice the order (archives the order for sales tax data extraction) sales tax reports, shipping reports.
    • You may type and save a note on to an order. This note is also visible at the storefront when your customer is logged in (order tracking) and viewing the full order details.

  • Productivity Reports:
    • Sales tax reports: this report will help you when it comes to sales tax time to pay your taxes.

  • Customer - Order Tracking:
    • Your customer can track the status of an order at any time 24 hours/day 7 days/week.
    • Your customer can also view his order history of all products purchased from your company online any time.
    • Your customer may post notes to orders from the storefront that will be visible at the admin "Order Manager".
    • You may respond to your customer order comments online in real time "Order Manager"; these notes can be a part of the sales invoice for future reference.

 

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